Managing Documentation In Logistics: Insights From Tamil Nadu's Logistics Sector

  • Rajamanikandan R
  • Dr. P. Marishkumar
  • Dr. K. Selvaraju
Keywords: Documentation Management, Logistics Companies, Tamil Nadu, Documentation Complexity, Operational Efficiency

Abstract

This study investigates the documentation management practices among logistics companies in Tamil Nadu, focusing on the frequency of documentation reviews, the complexity of documentation processes, and their impact on operational efficiency and satisfaction. Employing a quantitative research design, a survey of 455 logistics companies was conducted to gather data on documentation practices across various service types, including transport management, warehousing, inventory management, customs brokerage, order fulfillment, and packaging. The analysis revealed that documentation complexity varies significantly by service type, with customs brokerage facing the highest complexity and packaging the lowest. Companies with more complex documentation practices tend to review their documentation more frequently, correlating with higher satisfaction levels. The findings suggest that frequent documentation reviews and tailored management strategies can enhance operational efficiency and satisfaction. The study concludes that addressing documentation complexity and adopting service-specific strategies are crucial for improving documentation practices in the logistics sector.

Author Biographies

Rajamanikandan R

Final year MBA, Department of Management, Vinayaka Mission's Kirupananda Variyar Engineering College, Vinayaka Missions Research Foundation (Deemed to be University), Salem

Dr. P. Marishkumar

Associate Professor, Department of Management, Vinayaka Mission'sKirupananda Variyar Engineering College, Vinayaka Missions Research Foundation (Deemed to be University), Salem

Dr. K. Selvaraju

Associate Professor, Department of MBA, KSR College of Engineering, Tiruchengode, Tamilnadu

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Published
2024-09-20
How to Cite
Rajamanikandan R, Dr. P. Marishkumar, & Dr. K. Selvaraju. (2024). Managing Documentation In Logistics: Insights From Tamil Nadu’s Logistics Sector. Revista Electronica De Veterinaria, 25(1), 1544 to 1553. https://doi.org/10.69980/redvet.v25i1.955
Section
Articles